Last updated: January 1, 2026
By accessing and using the velacrewmerg.com website and purchasing our products, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
All products listed on velacrewmerg.com are subject to availability. We reserve the right to limit quantities, refuse orders, or discontinue products at any time. Prices are listed in Euros (€) and include VAT where applicable within the EU.
Once you place an order, you will receive an email confirmation. This confirmation constitutes acceptance of your order and forms a binding contract.
We offer free standard shipping to all EU member states. Typical delivery times are 3–7 business days within the EU. Express shipping options may be available at checkout for an additional fee.
Risk of loss passes to you upon delivery. We are not responsible for delays caused by carriers, customs, or events beyond our control.
You have 30 days from the date of delivery to return your product for a full refund, in accordance with EU consumer protection regulations. Products must be returned in their original packaging and in unused condition.
To initiate a return, contact us at [email protected]. Return shipping within the EU is free.
All Velacrewmerg products come with a 2-year manufacturer warranty covering defects in materials and workmanship. This warranty does not cover damage from misuse, accidents, or unauthorised modifications.
All content on velacrewmerg.com — including text, images, logos, and designs — is the property of Velacrewmerg and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without written permission.
To the maximum extent permitted by law, Velacrewmerg shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
These terms are governed by and construed in accordance with the laws of the European Union and the member state in which we are registered. Any disputes shall be resolved in the competent courts of that jurisdiction.
We may update these Terms of Service from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of the revised terms.
For questions about these terms, contact us at [email protected].